State Farm® Insurance Agent Kathy Leslie Wall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jordan Spangler
February 4, 2026
5
out of
5
rating by Jordan Spangler
"I have been with Kathy Wall State Farm for years. They are incredibly knowledgeable and helpful. Brandon is fantastic, quick to respond, and very helpful!"
Alec Cruseturner
January 29, 2026
5
out of
5
rating by Alec Cruseturner
"We had a great experience working with Brandon Williams to get coverage on auto and home. He was informative and thorough with his explanation of coverage and options."
Sakhiullah Safar
January 26, 2026
5
out of
5
rating by Sakhiullah Safar
"I am really happy and 100% agree about the customer service of State Farm company, especially from one of the employees named Alexander. He is so nice always positive response"
We responded:
"Thanks so much for the review! Alex will be getting a pat on the back from all of us at State Farm this week. I'm glad we were able to help with your insurance needs. - Kathy L Wall, Your Good Neighbor Agent"
Vivian Le
January 23, 2026
5
out of
5
rating by Vivian Le
"This is the way insurance should be. Friendly. Warm. Kind and Professional. Kathy, Brandon, and the entire State Farm team really work with you to help you understand the ins and outs of the insurance world and what it means for your home, car, and family."
We responded:
"Vivian, What a nice warm surprise on a icy winter Monday morning to see your comments about our work with you. We really do appreciate the opportunity to provide the service you need and manage the risks of everyday life. Stay warm today and take care! - Kathy L. Wall, Agent, State Farm Insurance"
Theresa Jud
January 22, 2026
5
out of
5
rating by Theresa Jud
"Brandon Williams is the most knowledgable and helpful agent I have ever had. State Farm is a great insurance company. Good service and good rates."
We responded:
"Ms. Jud: Thank you for your kind words and more. It's great having a long-term customer like you take the time to inform others about your relationship with our agency. We appreciate you, and all of us in the Agency want to wish you all the best on this cold winter day! - Kathy L. Wall, Your Good Neighbor Agent."
Tiare Wolfgramm
January 14, 2026
5
out of
5
rating by Tiare Wolfgramm
"I worked with Veronica and she was phenomenal. Extremely knowledgeable and helpful. Will continue to stay with StateFarm!"
We responded:
"Tiare: It was my pleasure to be of service to you! Please call on us any time to help with your auto and renters insurance. Have a great 2026! - Veronica Fortiz, Kathy Wall State Farm Agency"
Troy Cobb
January 10, 2026
5
out of
5
rating by Troy Cobb
"Kind and considerate. Takes time to listen, and to discuss options best for your family."
We responded:
"Troy, thank you for taking the time to review our work. All of us at Kathy Wall State Farm on Lovers Lane appreciate your kindness and we appreciate you! -- Kathy L. Wall, Your State Farm Agent"
Chris Clark
January 7, 2026
5
out of
5
rating by Chris Clark
"Customer service is fantastic Brandon over at the Preston and lovers location was nothing short of very professional very nice and just a real pleasure to work with"
We responded:
"High five, Chris! Thanks for taking the time to express your happiness with our service. And I'll be sure and give Brandon another pat on the back for his meaningful help to you. Please contact us again for your State Farm Insurance needs -- Kathy L. Wall, Your State Agent"
Jamie Stephenson
January 6, 2026
5
out of
5
rating by Jamie Stephenson
"Brandon Williams gave us outstanding assistance in setting up our rental policy. Thank you."
We responded:
"Jamie, Thank you for taking time to review our team. It's a privilege to serve a gentleman of your stature. -- Kathy L Wall, Your State Farm Agent"
Carolyn Furgison
January 3, 2026
5
out of
5
rating by Carolyn Furgison
"Veronica was very pleasant to work with. She went above and beyond to help me.I am very grateful to have her as my new insurance agent."
We responded:
"Carolyn, hello! Thanks so much for your review. This means a lot to me and particularly to your account manager Veronica. Please let us know how we can be of further service to you. -- Kathy L. Wall, State Farm Agent"
Karen Sanders
December 29, 2025
5
out of
5
rating by Karen Sanders
"Always available and attentive to detail. Have been a customer for 23 years."
We responded:
"Hi Karen! Thank you so much for taking time out of your busy day to post about our service online. Google reviews mean a lot to me and my team and I want to personally thank you for your continued business over the years. Have a great 2026! - Kathy L. Wall, State Farm Agent"
Temple Williams
November 21, 2025
5
out of
5
rating by Temple Williams
"We were in a bind on getting documents for closing on our loan and Brandon went out of his way to help us. If you need quick service Brandon is your guy!"
We responded:
"Hello! Thank you so much for taking time to review our agency. I am so happy that Brandon was able to assist you with your home insurance so quickly and to your satisfaction. Please let me know how we can be of further service to you! -- Kathy L. Wall, Your State Farm Agent"
Dhurgam Ali
November 7, 2025
5
out of
5
rating by Dhurgam Ali
"One of the nicest agents"
We responded:
"Thank you so much for the kind words. - Kathy L. Wall, State Farm Agent"
Jessica Thomas
November 5, 2025
5
out of
5
rating by Jessica Thomas
"Working with Brandon Williams has been effortless and reassuring from start to finish. He is always quick to respond and transparent about every detail. I appreciate his provocativeness in checking in and making sure I have everything I need. Thank you for all that you do!"
We responded:
"Thank you so much for your kind words! It’s been a pleasure working with you, and I’m glad to hear that my communication and support have made the process smooth and reassuring. Your feedback means a lot, and I’m always here to ensure you have everything you need. Looking forward to continuing to work together! Best regards, Brandon Williams"
Mike B
November 3, 2025
5
out of
5
rating by Mike B
"Brandon was terrific, solved my problem in no time at all. Go see him!!"
We responded:
"Thanks for the kind words, Mike B. I'll be sure and let Brandon know how pleased you are to work with us. -- Kathy L. Wall, State Farm Agent"
JAVIER GRANIZO LOPEZ
October 29, 2025
5
out of
5
rating by JAVIER GRANIZO LOPEZ
"Excelencia en servicio y rapidez de acción. Hondamente satisfecho. Gracias"
We responded:
"¡Me alegra mucho que hayamos podido ayudarle! ¡Por favor, recomiende nuestra agencia a sus familiares y amigos! - Sandra Orellana, Agencia de Seguros Kathy Wall State Farm"
Judd Cryer
October 8, 2025
5
out of
5
rating by Judd Cryer
"Brandon's service was exceptional. Thank you!"
We responded:
"Thank you, Judd, for making a special effort to share your opinion about Brandon and our office. I'm glad we were able to take care of your needs today. - Kathy L. Wall, Your State Farm Agent"
c san
October 6, 2025
5
out of
5
rating by c san
"I received excellent customer service from Brandon Williams. He exceeded my expectations"
We responded:
"Thank you so much for taking the time to review our Agency! I'll make sure Brandon is aware of your kind review as well. We appreciate your business. - Kathy L. Wall, Your Good Neighbor Agent"
Roberto Gamboa
September 30, 2025
5
out of
5
rating by Roberto Gamboa
"Jeff customer service was perfect, great to be a state farm customer!"
We responded:
"Thank you for the review, Mr. Gamboa. - Kathy L. Wall, State Farm Agent"
Reginald Joseph
September 29, 2025
4
out of
5
rating by Reginald Joseph
"great service"
We responded:
"Thank you for taking the time to review our agency, Mr. Joseph. It means a lot to a small business like ours to receive reviews from customers like you! - Kathy L. Wall, Your State Farm Agent"
Tripp Cave
September 11, 2025
5
out of
5
rating by Tripp Cave
"Brandon was very helpful in transferring my insurance from my old car to my new one."
We responded:
"Mr. Cave, Thank you for taking time to review our office. I'm glad we were able to help you with your State Farm auto insurance policy. Please let us know how we may be of further service to you any time! - Kathy L. Wall, Your Good Neighbor Agent"
Rosario Echeverria
September 11, 2025
5
out of
5
rating by Rosario Echeverria
"Brandon provides exceptional service. Kathy 's team is incredible!"
We responded:
"Rosario, Wow! Thanks for the review of Brandon and our Agency Team. It means the world to us to receive reviews from our customers. I am so glad you are willing to share your opinions with others. From the bottom of my heart, thank you! - Kathy L. Wall, Your State Farm Agent"
Serina O'Brien
September 11, 2025
5
out of
5
rating by Serina O'Brien
"Brandon was honestly awesome to work with. I came to him just hoping to save a little on my car insurance, and he ended up cutting my rate down way more than I expected. On top of that, while we were talking he asked about my homeowners insurance and caught that I actually had the wrong type of coverage. He got me switched over to the right kind of policy and still kept the cost the same. That’s a huge relief knowing I’m actually covered the way I should be. The best part is he explained everything in plain English, no pushy sales stuff, no rushing me, just super easy to talk to. He made the whole process simple and way less stressful than I expected. I'm already in talks with him about moving over more of my business, definitely recommend!"
We responded:
"Serina, Your review truly warms my heart! We do our best to provide our customers with accurate explanations of their coverage, and help you get the most for your premium dollar. Your review will undoubtedly help many other people find the kind of service they are needing to review their homeowners insurance and make sure they have the right coverage at the right price. I'll make sure Brandon gets an extra pat on the back as well for his personal service. Thank you so very much! - Kathy L. Wall, Your Good Neighbor Agent"
PJ P
September 10, 2025
5
out of
5
rating by PJ P
"Brandon is an absolute standout in customer service, and I have to say I’m incredibly impressed with the experience I had with him. After nearly 15 years with USAA, I had casually shopped around for comparison rates but never found anyone who could beat my coverage until I came into contact with Brandon. He took the time and effort to go through every detail of my policy with me, explained everything clearly, and managed to save me nearly $100 a month without sacrificing a single ounce of coverage. That’s not just good service that’s exceptional. What really stood out was his professionalism, patience, and genuine care. Brandon clearly went above and beyond, delivering the kind of white-glove service you just don’t find very often anymore. His excellent manners and customer-first approach made the entire experience seamless and reassuring. Because of him, I’ll absolutely be moving more of my business his way. In today’s world, it’s rare to come across someone who combines both technical expertise and a truly customer-focused mindset. Brandon does exactly that, and I cannot recommend him highly enough."
We responded:
"My goodness, thanks so much for this detailed and helpful review! Brandon and the rest of our team on Lovers Lane here in Dallas will do the best we can to work with our customers to provide the right coverage that fits your budget. I'm glad we were able to accomplish this for you! - Kathy L. Wall, State Farm Agent"
JOBS AF
September 9, 2025
5
out of
5
rating by JOBS AF
"Brandon Williams was such a huge help and a pleasure to speak with. Will be requesting to speak with going forward."
We responded:
"Thanks for your review of our Agency. It means a lot to hear from our customers; I want to thank you for taking the time to express yourself over the internet. Please call on our agency any time, 24/7 for Good Neighbor Service. And I hope you have a great week! - Kathy L. Wall, State Farm Agent"