State Farm® Insurance Agent Kathy Leslie Wall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Irene Faist
June 10, 2026
5
out of
5
rating by Irene Faist
"I received a quick processing and a great support and can highly recommend this company."
chilton sanders
June 8, 2026
5
out of
5
rating by chilton sanders
"Brandon Williams no was very helpful with my coverage needs and updates."
We responded:
"Thanks so much Mr. Sanders for this Google review. All of us at Kathy Wall State Farm appreciate the trust you place in us. I have some paperwork about your policies on the way to you at your home this week, as you requested, so be on the lookout for that. Thank you for being a customer of our Agency. - Kathy L. Wall, Your State Farm Agent"
Bruce Stefan
June 3, 2026
5
out of
5
rating by Bruce Stefan
"Great customer service always for auto and renters insurance. Brandon always is the best n always a pleasure to work with!"
We responded:
"Thank you so much Mr. Stefan for your comments regarding our recent service to you. We sincerely appreciate you and the trust you place in our Agency. - Kathy L. Wall, Your State Farm Agent"
Flex RumbleCrunch
June 2, 2026
5
out of
5
rating by Flex RumbleCrunch
"prompt and professional as always"
We responded:
"Flex RumbleCrunch with the victory! How is the Devastation Corporation doing these days? All the best to you from the Heavy Duty Risk Managers at Kathy Wall State Farm! - Kathy L. Wall, Your State Farm Agent"
Leslie Strain
June 2, 2026
5
out of
5
rating by Leslie Strain
"Brandon at Kathy Wall is always helpful, friendly and clear. Appreciate him very much!!"
We responded:
"Thanks for taking time to review our work for you Ms. Strain. Another pat on the back for Brandon -- Thank you! I hope you have a wonderful summer! - Kathy L. Wall, Your Good Neighbor Agent"
Sue Davis
May 31, 2026
5
out of
5
rating by Sue Davis
"Kathy Wall has been our State Farm agent for more years than I can remember. Recently, I have worked with Brandon Williams in her office on several occasions. Brandon has always shown interest and willingness to help me in a positive and productive manner. He is quick to respond in an honest way with possible solutions to my inquiries. I feel fortunate that Brandon is my account manager."
We responded:
"Sue, thank you so very much for taking time to post a review of our Agency and particularly about the work by my team to serve you. Brandon is one of our best and I am so glad he is taking care of you. I hope you have a great summer! - Kathy L. Wall, Your State Farm Agent"
Jing Jing
May 26, 2026
5
out of
5
rating by Jing Jing
"Great service! I like everyone in the team, especially Steven."
We responded:
"Nice review! We like you, too! We appreciate the trust you place in us at Kathy Wall State Farm :) Please call us any time for Good Neighbor Service! - Steven Cassidy, Kathy Wall State Farm"
Ryan Shanahan
May 18, 2026
5
out of
5
rating by Ryan Shanahan
"Adam was great and brought me back to State Farm"
We responded:
"Thanks for the review Ryan. I hope you have a great summer! - Kathy L Wall, State Farm Agent"
Naveen Reddy
May 13, 2026
5
out of
5
rating by Naveen Reddy
"Kathy consistently delivers exceptional service with genuine care, expert guidance, and unwavering dedication that makes every interaction seamless and reassuring."
We responded:
"Thank you so much for the review of our work, Naveen. I am so glad we are able to help you. - Kathy L. Wall, Your Good Neighbor Agent"
Jay Caton
April 30, 2026
5
out of
5
rating by Jay Caton
"Kathy Wall's agency is always a pleasure to work with. Very professional and consistently courteous. Brandon Williams handles my account and is truly top notch in every way. He is very responsive and customer focused!"
We responded:
"Mr. Caton, I really appreciate you taking the time to review our customer service. Brandon Williams is an important member of our team and I am glad you see him the way we all do. Thank you for your kind words! - Kathy L. Wall, Your State Farm Agent"
Jasmine Smith
April 29, 2026
5
out of
5
rating by Jasmine Smith
"Kathy and her team are so nice and helpful! They are always checking in and making sure I get the best rates. They are sure to leave no stone unturned."
We responded:
"Wow, Jasmine, thank you so much for the Google review! We are always looking for a way to be as helpful as we can with good rates and great service. Thanks for noticing! - Kathy L. Wall, Your Good Neighbor Agent"
Fred Sandoval
April 28, 2026
5
out of
5
rating by Fred Sandoval
"I love the State Farm Branch office. Brandon Williams is my Account Manager and always takes the time to take my calls and answers my questions. If he is not available to talk he always calls me back in a timely manner. Everyone that I have spoke with at this office has been very professional and makes me feel at ease. Thank you State Farm!!"
We responded:
"Hello Fred. Small business customers like you are an important part of our Agency. We will do everything we can to help you manage your risk and provide the help you need. THANK YOU FOR YOUR BUSINESS! - Kathy L. Wall, Your State Farm Agent"
Viswanathan Venkataraman
April 23, 2026
5
out of
5
rating by Viswanathan Venkataraman
"Couple of very important valuable aspects I would like to add- After being with a highly reputable national insurance for my personal needs (Auto and Home) for more than 35 years, I switched over to Kathy's State Farm due to suggestions made my good friends and I am so glad that I did. At times, Customer Loyalty doesn't get appreciated by big companies!! Also, I would like to give out a shout out to Mr. Thomas Oswalt for his consistent and plesant customer service skills. I will rank him (Tom) very highly! - 4/23/26 Excellent team work by everyone in Kathy Wall’s State Farm Agency. I would like to recognize Mr. Brandon Williams who assisted with my request real quickly. Thanks Brandon. - -Venkat"
We responded:
"Thank you, Venkat! I am so pleased to hear that we quickly took care of your auto insurance, your home insurance and more. Thank you for the feedback... it means a lot to us! - Kathy L. Wall, Your State Farm Agent"
WRD Carty
April 17, 2026
5
out of
5
rating by WRD Carty
"Kathy is great! AND I’ve mostly dealt with Brandon Williams who is an absolute gem. Responsive, knowledgeable, funny, patient, helpful."
We responded:
"Mr. Carty: It means a lot to all of us at Kathy Wall State Farm to have the opportunity to serve good customers like you here in the neighborhood. Thank you for being a State Farm customer and an important part of our Agency. - Kathy L. Wall, State Farm Agent "
Kevin Crawford
April 1, 2026
5
out of
5
rating by Kevin Crawford
"All the agents at State Farm are very professional. Anytime I have a question, it is responded to quickly, friendly, and easy to understand👍"
We responded:
"Kevin, give us a call any time for 24-hour Good Neighbor Service! -- Kathy L. Wall, State Farm Agent"
Jhon Garcia
April 1, 2026
5
out of
5
rating by Jhon Garcia
"Laura walked me through every step , stay patient got understanding before answering any questions i would have."
We responded:
"You came to the right place for insurance answers! Thank you so much for taking time to post this review. We appreciate the trust you place in our agency. - Kathy L. Wall, Your Good Neighbor Agent"
Stephanie Allen-Adams
March 27, 2026
5
out of
5
rating by Stephanie Allen-Adams
"Kathy Wall and her team are the best! I met with Tom Oswalt. He was kind, patient, knowledgeable, and funny. He was thorough and took the time to help me understand all my policies! I highly recommend this team! Thank you Tom!"
We responded:
"Stephanie: I'm sorry I had to let Tom have a vacation this week... I prevented him from seeing your online review! I am just kidding of course, but I DO THANK YOU for the 5-star insider report on our business. Tom is top of the class in many ways at Kathy Wall State Farm. Thank you for the acknowledgement of our service to you. -- Kathy Leslie Wall, Your State Farm Agent"
Hallie O'Connor
March 15, 2026
5
out of
5
rating by Hallie O'Connor
"Kathy and her team are professional and knowledgeable. Highly recommend."
We responded:
"Good morning, Hallie! Thank you for your thoughtful review of our State Farm Agency. Have a great week coming up... Kathy L. Wall, Your State Farm Agent"
Roxann Dollins
March 13, 2026
5
out of
5
rating by Roxann Dollins
"Brandon is very knowledgeable and extremely helpful regarding our insurance coverage. He's always professional and responds to my needs in a timely manner. I know that when Brandon helps me with something, he will do an excellent job and take care of everything. It's a pleasure to work with him!"
We responded:
"Hi Roxann, What a great way to start a new work week to read your review! Thank you so very much. It means a lot to hear from our best customers like you. - Kathy L. Wall, State Farm Agent"
Cyn Mendez
March 13, 2026
5
out of
5
rating by Cyn Mendez
"We don't often post reviews, but in this instance, we felt that Yessenia Flores was most deserving of recognition for her patience and genuine kindness. Yessenia took time from her busy schedule to explain the upcoming migration and stayed on the line with us to answer our questions and guide us through the entire process of signing and returning electronic document. She was very cordial, and professional throughout our interaction. State Farm truly does have a gem of an employee in Yessenia, she is amazing at her job, and certainly deserves kudos for going above and beyond. Thanks again for showing us such kindness, understanding, and patience Yessenia."
We responded:
"Ms. Mendez: I can't thank you enough for your thoughtful review. I especially thank you for the kind words about Yessenia. It means a lot to all of us at the Agency. - Kathy L. Wall, Your Good Neighbor Agent"
William Crain
March 10, 2026
5
out of
5
rating by William Crain
"Everyone was kind and knowledgeable, would definitely recommend."
We responded:
"Hello, Mr. Crain. I am glad we were able to help you recently. Taking time to review our work means a lot to us. We appreciate the trust you place in our Agency. - Kathy L. Wall, Your State Farm Agent"
Terah Clemons
March 6, 2026
5
out of
5
rating by Terah Clemons
"Brandon was very helpful getting my renters insurance set up and ready to go for my upcoming move!"
We responded:
"Hello Terah: I am glad we were able to help you with Renters insurance at your new residence. I hope your move coming up soon goes smoothly. We will need to update your address on your auto as well in a few days; we will time that to match up with your move... You will need evidence of insurance showing your new address to update your Texas Driver License. Will send that to you in a few days. Please let us know if there is anything else we can do for you. - Kathy L. Wall, Your Good Neighbor Agent"
Susan Dunleavy
March 5, 2026
5
out of
5
rating by Susan Dunleavy
"Professional, kind and competent! Great agent!!"
We responded:
"Hi, Susan! Thank you so much for your kind words. It means a lot to me! And to our Agency. Please let me know if we can do anything else for you! - Brandon Williams, Kathy Wall State Farm"
Rahul Kummari
February 20, 2026
5
out of
5
rating by Rahul Kummari
"Jasmine provided excellent customer service! She was responsive, knowledgeable, and made sure I understood all my coverage options. I truly appreciate her support. Thank you, Jasmine!"
We responded:
"Mr. Kummari, thank you for taking the time to review one of our North Texas State Farm agents and team member Jasmine. We appreciate the confidence you place in State Farm. - Kathy L Wall, Agent. Dallas Texas"
Jordan Spangler
February 4, 2026
5
out of
5
rating by Jordan Spangler
"I have been with Kathy Wall State Farm for years. They are incredibly knowledgeable and helpful. Brandon is fantastic, quick to respond, and very helpful!"
We responded:
"Hello Jordan! Thank you so much for the pat on the back for Brandon in my office. We try our best to help our customers with their insurance coverage quickly and accurately. I am glad we were able to assist you. Please call us any time for help. - Kathy L. Wall, Your State Farm Agent"